WHERE WE DELIVER TO
All items from the gifts area of our shop (ie books, merchandise and cards, etc) can be sent to all addresses, worldwide.
Food items can only be sent to addresses in the UK, at the moment. If you are outside the UK and would like to enquire about food items, please do contact us directly.
POSTAGE AND PACKAGING
Food items: these are dispatched directly from producers across Shetland. They have quoted prices inclusive of postage and packing in our online shop. This is mentioned in the information relating to each food product. Therefore there is no additional postage to pay on food items.
Gifts and books: These are despatched by us (Shetland Food and Drink Limited), and sent separately to food. Shipping for these items is calculated depending on the weight of your parcel and, so that we are as accurate as possible in charging this, we have weighed all the products that we sell. This allows us to calculate our charges on the basis of current Royal Mail rates. Our shipping rates also include a small charge to cover packaging and handling.
UK Delivery (First class)
2001- 5000g £16.00
Europe (Air mail)
Zone 1 (Air mail)
Zone 2 (Air mail)
If you would like to confirm which Zone your address is in, please check this here.
We will process and send your order within 24-48 hours after you purchase it (orders placed on a Friday will not be dispatched until the following Monday). During busy seasonal periods we may take longer to process your order, but we still hope you will receive it within 7-10 days from the point of purchase.
If you require express delivery please email us at email@example.com and we can give you a quotation.